1. Check GOV.UK Pay is right for you
GOV.UK Pay is available for any government or public sector organisation that wants to take card payments online.
Review GOV.UK Pay’s top features and roadmap and decide if it meets your service’s needs.
If you'd like to find out more about GOV.UK Pay, we hold sessions at 10am every Tuesday to demonstrate the platform and answer questions. You can join on Google Meet or dial in by telephone (+44 20 3957 1830 PIN: 756 965 913#).
2. Create an account
Test GOV.UK Pay for yourself by creating an account.
Explore the test environment and connect your service to GOV.UK Pay to see how it’ll work for your users.
It’s easy to use and, if you decide to go live, you can use the same account details.
3. Share with your team
Share information about GOV.UK Pay with your broader team. Managing payments usually involves people from a number of different teams: digital, operational delivery and finance, for example.
You can invite team members from the 'My Services' area of your GOV.UK Pay admin tool. You may want to send our documentation to your technical and finance teams.
4. Integrate your service with GOV.UK Pay
Your technical team can find information about integrating and API references in our documentation.
How long does it take to integrate?
The time taken to integrate will vary depending on team and capability; for example, it took a single developer five days to integrate a Home Office service with GOV.UK Pay.
5. Payment Service Providers (PSP)
You must have a Payment Service Provider (PSP) to process the payments taken using GOV.UK Pay. However, there is no procurement work required to obtain a PSP. This saves you time and money, and you’re not locked into a long-term contract.
There are 2 PSP options available:
1. Use GOV.UK Pay's Payment Service Provider, Stripe
Stripe is available to any public sector organisation to use. Account set up is quick and easy, and you can start taking payments immediately. Create an account to get started.
2. Use Government Banking’s Payment Service Provider, Worldpay
If you are a central government or health sector organisation, you can instead sign up to use the Government Banking contract. Account set up for the Government Banking contract takes 4 to 6 weeks. Contact the Government Banking helpdesk for more information.
Contact GOV.UK Pay support with any questions.
6. Agree to GOV.UK Pay’s agreements and go live
When you’re ready to go live, sign in to your account and follow the go live steps.
As part of this process your organisation needs to agree to the terms and conditions of our Memorandum of Understanding (for Crown organisations) or contract (for non-Crown organisations) and provide some information about your organisation. You can find a link to the agreements in the page footer when you are signed in to your account. You’ll need to accept the terms before you can take payments.
If you are using GOV.UK Pay’s PSP Stripe, you will also need to accept the terms of the Stripe agreement.
When you are live, you need to configure your account with your PSP. There’s advice about how to do this in our documentation. If you are using GOV.UK Pay’s PSP, Stripe, you will need to add details about your account, including your nominated responsible person.
You can also update your settings for things like accepted card types in the GOV.UK Pay admin tool before you take payments.
Get in touch
If you have any questions, or need any support, contact GOV.UK Pay on firstname.lastname@example.org with any queries.